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TERMS & CONDITIONS

1Life Human Performance – Mooroolbark VIC 3138
Last Updated: 30 November 2025

 

INTRODUCTION

Welcome to 1Life Human Performance. By accessing our website, coaching services, online programs, training sessions or communication channels, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our services.

 

SERVICES PROVIDED

1Life Human Performance offers:

  • In-person strength and conditioning coaching

  • Online coaching and digital programs

  • Training plans, assessments and consulting services

  • Educational resources and content

Services may change or update at any time.

 

CLIENT RESPONSIBILITIES

By engaging our services, you agree to:

  • Provide accurate personal, health and medical information

  • Follow coaching instructions to the best of your ability

  • Disclose injuries, conditions or changes to your health

  • Use our programs safely and at your own discretion

  • Seek medical advice if you are unsure whether exercise is appropriate for you

 

HEALTH AND MEDICAL DISCLAIMER

  • 1L coaches are not medical practitioners.

  • You are responsible for ensuring you are medically cleared to participate.

  • Stop training and seek medical attention if you experience pain, dizziness, or adverse symptoms.

 

PAYMENTS, BILLING & SUBSCRIPTIONS

By purchasing an online product or subscription, you agree that:

  • Payments are processed through secure third-party providers.

  • Some services operate on a recurring billing cycle.

  • If you purchase an online program billed monthly, you are responsible for providing the necessary notice to cancel a subscription if you no longer wish to continue.

  • Fees may change with notice, where required by law.

We do not store credit card information.

 

CANCELLATIONS AND REFUNDS

Unless otherwise outlined:

  • In-person Coaching sessions or sessions delivered via Zoom/live, require reasonable notice for rescheduling or cancellation.

  • Missed sessions may be forfeited at our discretion.

  • Digital programs or downloadable products may not be refundable once delivered.

  • Refunds (where applicable) will follow ACCC consumer law guidelines.

 

ONLINE PLATFORM USE

If you use platforms such as Teambuilder, you agree to:

  • Keep login details private

  • Not share program content externally

  • Use the tools as intended

  • Follow the terms of the third-party platform

 

INTELLECTUAL PROPERTY

All content provided by 1Life Human Performance- including programs, text, images, videos, branding, and digital materials - is owned by us and protected by copyright laws.

You must not:

  • Copy

  • Reproduce

  • Distribute

  • Resell

  • Share program content publicly

Without written permission.

 

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • 1Life Human Performance is not liable for injuries, damages or losses arising from use of our services.

  • You participate in training sessions, activities and programs at your own risk.

  • We are not responsible for third-party platform outages, errors or data issues.

Nothing in these Terms limits your rights under Australian Consumer Law.

 

PRIVACY

Your personal information is handled in accordance with our Privacy Policy, available on this website.

 

THIRD-PARTY LINKS

Our website may contain links to third-party websites.
These sites have their own policies, and we are not responsible for their content or practices.

 

CHANGES TO THESE TERMS

We may update these Terms & Conditions periodically.
Continued use of our services means you accept any updated terms.

 

CONTACT US

For questions regarding these Terms, please contact: 1lifehumanperformance@gmail.com

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