1Life Human Performance - Mooroolbark VIC 3138

Last Updated: 30 November 2025

 

At 1Life Human Performance, your privacy is important to us. This policy explains how we collect, use and protect your personal information when you use our website, coaching services, programs or communication channels.

 

WHO WE ARE

1Life Human Performance is a private strength & performance coaching business located in Mooroolbark, Victoria 3138.

We offer in-person and online coaching, digital programs, and athletic performance services.

 

INFORMATION WE COLLECT

We may collect the following types of personal information:

• Name, contact details, date of birth, address

• Health, fitness and performance information (injuries, goals, training history, progress notes)

• Website usage data (via cookies and analytics)

• Email, form submissions, questionnaires and social media interactions

• Payment information (processed by secure third-party providers; we do not store card numbers)

• Information provided through platforms such as Teambuilder, Square or PayPal.

 

HOW WE COLLECT INFORMATION

We collect information when you:

• Register for coaching or online programs

• Complete forms on our website or landing pages

• Attend sessions or consultations

• Interact with us by email or social media

• Connect health apps or activity trackers

• Visit or browse our website

• Make a purchase or subscription

 

WHY WE COLLECT INFORMATION

We use your information to:

• Deliver coaching and personalise your program

• Communicate updates, reminders and service information

• Manage payments, billing and subscriptions

• Improve our website, services and user experience

• Conduct analytics and advertising (only with your consent)

• Comply with legal, tax and record-keeping requirements

 

COOKIES & TRACKING

Our website uses cookies to:

• Ensure proper site functionality

• Analyse visitor activity

• Display relevant advertising via platforms such as Google and Meta

You may disable cookies in your browser settings; however some features may not work correctly.

 

JUNIOR ATHLETES UNDER 18

If you are under 18, a parent or guardian must provide consent to use our services.

 

SHARING YOUR INFORMATION

We do not sell your personal information.
We may share your information with:

• Secure payment processors (e.g., Square/Paypal)

• Coaching and operational platforms (e.g., Teambuilder)

• Email, analytics and marketing services

• Professional advisors (e.g., accountants, legal support)

All service providers uphold their own privacy and security standards.

 

MARKETING

If you choose to opt in, we may occasionally send you updates about new programs, services, or promotions. You can unsubscribe at any time using the link provided in our emails.

 

ACCESS AND CORRECTION OF PERSONAL INFORMATION

You can request access to, remove, or ask us to correct, personal information about you that we hold by making a request in writing to 1Lifehumanperformance@gmail.com.

 

HOW WE PROTECT YOUR DATA

We use secure systems, encryption, and access controls to reduce risk and protect your personal information. While no system is completely secure, we take all reasonable steps to safeguard your data.

 

CHANGES TO OUR PRIVACY POLICY

1L Human Performance may amend this Privacy Policy as our business requirements or the law changes. We recommend reviewing this page periodically for changes. For more information about privacy issues in Australia and protecting your privacy, visit the Office of Australian Information Commissioner's website on www.privacy.gov.au